Last Updated: January 7, 2026
These Terms of Service ("Terms") govern your access to and use of Baseplate's business management platform and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.
2. Description of Services
Baseplate provides a cloud-based business management platform with two integrated workspaces:
CRM Workspace:
- Contact and company management
- Deal tracking and visual pipeline (Kanban)
- Gmail integration for email sync
- Email campaigns and sequence automation
- Follow-up reminders and activity tracking
Delivery Workspace:
- Professional invoicing and billing
- Time tracking and timesheets
- Expense tracking and receipt management
- Financial reporting and analytics
- Client and project management
- Team collaboration features
3. Account Registration
To use our Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.
4. Acceptable Use
You agree not to use our Services to:
- Violate any applicable laws or regulations
- Create or send fraudulent invoices
- Harass, abuse, or harm others
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Scrape or collect data without authorization
- Use the Services for any illegal or unauthorized purpose
5. Your Data
You retain all rights to the data you upload to our Services ("Your Data"). By using our Services, you grant us a limited license to use Your Data solely to provide and improve our Services.
You are responsible for ensuring that you have the necessary rights and permissions to upload and use Your Data, including any personal information of your clients and contacts.
6. Subscription and Payment
Some features of our Services require a paid subscription. By subscribing, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.
We may change our pricing at any time. Price changes for existing subscriptions will take effect at the start of the next billing cycle following notice of the change.
7. Free Trials
We may offer free trial periods. At the end of your trial, you will need to subscribe to continue using paid features. We reserve the right to modify or discontinue trial offers at any time.
8. Intellectual Property
Our Services, including all content, features, and functionality, are owned by Baseplate and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our express written permission.
9. Third-Party Services
Our Services integrate with third-party services including Gmail (Google) for email sync, activity tracking, and campaigns. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services. You can disconnect any integration at any time through your account settings.
10. Service Availability
We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may temporarily suspend Services for maintenance, updates, or other reasons. We will make reasonable efforts to provide advance notice of planned downtime.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BASEPLATE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Baseplate, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, your violation of these Terms, or your violation of any rights of another party.
13. Termination
You may terminate your account at any time through your account settings or by contacting us. We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion.
Upon termination, your right to use the Services will immediately cease. You may export your data before termination. We will delete your data within 30 days of account termination, except as required by law.
14. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes through the Services or via email. Continued use of the Services after changes constitutes acceptance of the modified Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Baseplate regarding your use of the Services and supersede any prior agreements.
18. Contact Information
If you have questions about these Terms, please contact us:
- Email: legal@baseplate.us